Effective Date: 12 January 2026
Welcome to Collectable Culture. These Terms and Conditions (“Terms”) govern your use of our website collectableculture.com.au (the “Website”) and any purchases made through it. By accessing or using our Website, you agree to be bound by these Terms.
If you do not agree with any part of these Terms, you must not use our Website.
1. About Us
Collectable Culture
Website: https://collectableculture.com.au
Email: info@collectableculture.com.au
Phone: 0427 822 328
Postal Address: PO Box 598, Albany Creek QLD 4035, Australia
2. Use of the Website
You agree to use the Website for lawful purposes only and in a manner that does not infringe the rights of, restrict, or inhibit the use of the Website by any third party.
You must not:
- Use the Website for fraudulent or unlawful purposes
- Interfere with the security or operation of the Website
- Attempt to gain unauthorised access to systems or data
3. Products and Orders
All products displayed on the Website are subject to availability. We reserve the right to limit quantities, discontinue products, or cancel orders at any time.
By placing an order, you warrant that:
- You are legally capable of entering into binding contracts
- All information you provide is accurate and complete
We reserve the right to refuse or cancel any order for any reason, including pricing errors, suspected fraud, or stock availability.
4. Pricing and Payment
All prices are listed in Australian Dollars (AUD) unless otherwise stated and include GST where applicable.
Payment must be received in full before an order is dispatched. We use third-party payment providers to process payments securely. We do not store your full payment card details.
5. Shipping and Delivery
We aim to dispatch orders within a reasonable timeframe; however, delivery times are estimates only and may vary due to factors beyond our control.
Collectable Culture is not responsible for delays caused by postal services, couriers, customs, or other third parties.
6. Returns, Refunds, and Exchanges
Our returns and refunds are governed by Australian Consumer Law.
If you believe a product is faulty, damaged, or not as described, please contact us as soon as possible with your order details. We may request photos or additional information to assess your claim.
Change-of-mind returns may be accepted at our discretion and may be subject to conditions, including return shipping costs.
7. Intellectual Property
All content on the Website, including text, images, logos, graphics, and designs, is the property of Collectable Culture or its licensors and is protected by Australian and international intellectual property laws.
You must not reproduce, distribute, modify, or exploit any content without our prior written consent.
8. Limitation of Liability
To the maximum extent permitted by law, Collectable Culture will not be liable for any indirect, incidental, special, or consequential loss arising from your use of the Website or purchase of products.
Nothing in these Terms excludes, restricts, or modifies any consumer guarantees or rights under Australian Consumer Law that cannot be excluded.
9. Indemnity
You agree to indemnify and hold harmless Collectable Culture from any claims, losses, damages, or expenses arising out of your breach of these Terms or misuse of the Website.
10. Third-Party Links
The Website may contain links to third-party websites. We are not responsible for the content, availability, or practices of those websites and provide links for convenience only.
11. Changes to These Terms
We may update these Terms from time to time. Any changes will be effective immediately upon posting on the Website. Your continued use of the Website constitutes acceptance of the updated Terms.
12. Governing Law
These Terms are governed by the laws of Queensland, Australia. You submit to the non-exclusive jurisdiction of the courts of Queensland.
13. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
Collectable Culture
Email: info@collectableculture.com.au
Phone: 0427 822 328
Postal Address: PO Box 598, Albany Creek QLD 4035, Australia
These Terms and Conditions are intended to comply with Australian Consumer Law and applicable Australian legislation.